WEBSITE TERMS AND CONDITIONS 

These Website Terms and Conditions govern your access to and use of the website operated by Stratosphere Ventures Limited, including its pages, content, functionality, forms and any materials made available through it.

References in these Terms to:

• “Website” mean the Stratosphere Ventures Limited website and its associated pages and functionality;
• “Stratosphere Ventures”, “we”, “us” or “our” mean Stratosphere Ventures Limited;
• “you” or “your” mean any person who accesses or uses the Website;
• “Content” mean text, graphics, photographs, video, audio, documents, designs, branding, software, data, downloads and other material appearing on or made available through the Website; and
• “Services” mean the consulting, strategic business-development, creative, talent, recruitment, photography, portfolio-building and other professional or commercial services that we may describe or offer.

By accessing or using the Website, you agree to comply with these Terms.

If you do not agree to these Terms, you must not use the Website.

The Website is operated by:

Stratosphere Ventures Limited is a private company limited by shares.

These Terms regulate use of the Website only.

They do not, by themselves:

• appoint us as your consultant, adviser, agent, representative, recruiter or service provider;
• create a client, fiduciary, employment, partnership, joint venture, agency or representative relationship;
• constitute a contract for any particular Service;
• oblige us to accept an enquiry, booking, instruction, application, introduction or opportunity;
• guarantee that any Service will be available;
• create exclusivity between you and us;
• authorise you to represent that you act for or on behalf of Stratosphere Ventures; or
• replace any separate written agreement governing a Service.

Any Service we agree to provide may be governed by separate terms, including a proposal, quotation, statement of work, engagement letter, booking agreement, introduction agreement, licence, release, order terms or other written contract.

Where separate service-specific terms conflict with these Terms, the service-specific terms will prevail in relation to that Service.

The Website and its Content are provided for general information and promotional purposes.

Unless expressly confirmed in a separate written engagement, nothing on the Website constitutes:

• legal advice;
• financial or investment advice;
• tax advice;
• accounting advice;
• regulated financial advice;
• employment or immigration advice;
• professional recruitment advice;
• a recommendation to enter into any transaction;
• a representation that a particular commercial strategy is suitable for you; or
• advice on which you should rely without obtaining appropriate professional assistance.

Business, strategic and commercial information is necessarily general unless it has been prepared for your specific circumstances under a separate engagement.

You remain responsible for:

• assessing whether information is relevant to your circumstances;
• obtaining independent professional advice where appropriate;
• conducting appropriate commercial, financial, legal and operational due diligence;
• verifying information before acting on it; and
• making your own decisions.

Nothing on the Website constitutes an offer capable of acceptance unless expressly stated otherwise.

We do not guarantee that using the Website, submitting an enquiry or engaging with any information or opportunity described on it will result in:

• a contract;
• business growth;
• investment;
• funding;
• revenue;
• profit;
• cost savings;
• recruitment;
• employment;
• a booking;
• representation;
• a placement;
• a casting;
• an introduction;
• a partnership;
• media exposure;
• portfolio acceptance;
• a successful application; or
• any other commercial, professional or creative outcome.

Business, recruitment, talent and creative outcomes depend on factors outside our control, including market conditions, client decisions, third-party requirements, suitability, availability, competition and the conduct of other parties.

Any examples, case descriptions, testimonials, projections, illustrations or statements concerning potential outcomes are not guarantees of future performance.

We aim to keep the Website available and functioning appropriately, but we do not guarantee that:

• access will be uninterrupted;
• the Website will always be available;
• all features will operate without delay or error;
• defects will be corrected immediately;
• the Website will be compatible with every device, browser or system; or
• the Website or its hosting environment will be free from all harmful components.

We may suspend, restrict, withdraw or modify all or part of the Website where reasonably necessary for:

• maintenance;
• updates;
• security;
• legal or regulatory compliance;
• technical issues;
• operational reasons;
• protection against misuse; or
• circumstances beyond our reasonable control.

We are not obliged to provide advance notice of temporary suspension where it is impracticable or inappropriate to do so.

You may use the Website only:

• for lawful purposes;
• in accordance with these Terms;
• for personal or legitimate business information;
• in a manner that does not infringe another person’s rights;
• in a manner that does not damage, disrupt or impair the Website; and
• in a manner consistent with applicable law and generally accepted internet standards.

You may view and print reasonable extracts of publicly available Content for your own lawful, non-commercial reference, provided that you do not:

• alter the Content;
• remove ownership notices;
• use the Content misleadingly;
• imply endorsement, partnership or authority;
• republish it as your own; or
• exploit it commercially without our written permission.

You must not use, attempt to use or enable another person to use the Website:

You must not knowingly misuse the Website.

Where you identify a suspected vulnerability, security concern, unauthorised disclosure or technical defect, you should report it responsibly to:

stratosphereventure@gmail.com

You must not:

• publicly disclose an alleged vulnerability before giving us a reasonable opportunity to investigate;
• access or retain data beyond what is strictly necessary to evidence the concern;
• exploit the concern;
• demand payment by threatening disclosure;
• damage systems or data; or
• undertake testing without authorisation.

Reporting a concern does not create an entitlement to payment, recognition or engagement.

We may report suspected criminal or unlawful activity to relevant authorities.

You may contact us through the available Website form or published contact details.

When submitting an enquiry, you must:

• provide information that is accurate to the best of your knowledge;
• have authority to provide information concerning another person or organisation;
• avoid submitting unlawful or infringing material;
• avoid sending passwords, payment-card information or unnecessary sensitive data;
• avoid knowingly transmitting malicious files or links; and
• provide sufficient information for us to understand the enquiry.

Submitting an enquiry does not:

• create a contract;
• oblige us to respond;
• oblige us to provide Services;
• reserve availability;
• constitute acceptance of a proposal;
• create confidentiality beyond any duty imposed by law or a separate agreement; or
• establish a professional relationship.

We may decline, close or not respond to an enquiry where it is:

• outside our services;
• incomplete;
• abusive;
• unlawful;
• suspicious;
• duplicative;
• inappropriate;
• affected by a conflict of interest; or
• otherwise unsuitable.

You should not send confidential, commercially sensitive, legally privileged or highly sensitive information through a general Website form unless:

• we have requested it;
• we have agreed to receive it;
• you are authorised to disclose it; and
• an appropriate transmission method has been agreed where necessary.

An unsolicited communication does not automatically impose a duty of confidence on us, particularly where:

• no engagement exists;
• the information is not clearly identified as confidential;
• we already possess the information;
• the information is publicly available;
• disclosure is required by law; or
• receiving it would create a conflict.

This clause does not permit us to misuse personal data or information protected by law.

Our handling of personal data is governed by our Privacy Policy.

No contract for Services is formed merely because:

• you use the Website;
• you submit a form;
• we acknowledge an enquiry;
• a meeting is arranged;
• information is discussed;
• a quotation or proposal is issued;
• availability is indicated; or
• preliminary work is considered.

A contract will arise only when:

• the relevant terms have been agreed;
• any required approval has been given;
• we have expressly accepted the engagement in writing; and
• any required deposit, payment, verification or onboarding requirement has been satisfied.

We may withdraw or amend a proposal before acceptance unless the proposal expressly states otherwise.

Electronic communications and electronic signatures may be used to form contracts where legally effective and agreed.

Some users of the Website may be acting in the course of business, while others may be consumers.

A business user is a person acting wholly or mainly for purposes connected with their trade, business, craft or profession.

A consumer is an individual acting wholly or mainly outside their trade, business, craft or profession.

Where you are a consumer:

• these Terms do not exclude or restrict statutory rights that cannot lawfully be excluded;
• any provision will be interpreted subject to applicable consumer law;
• a separate consumer contract may provide additional pre-contract information and cancellation rights; and
• an unenforceable restriction will not override mandatory legal protection.

Where you are a business user, you confirm that you have authority to act for the business or organisation on whose behalf you use the Website or submit information.

Where the Website refers to recruitment, talent, castings, introductions, placements, collaborations, creative work or professional opportunities:

• information may change without notice;
• third parties control their own selection and engagement decisions;
• we may assess suitability but do not guarantee acceptance;
• opportunities may be withdrawn, postponed, amended or filled;
• location, availability, experience, eligibility and other requirements may apply;
• third parties may impose separate terms;
• remuneration, expenses and usage rights must be agreed separately;
• an introduction does not guarantee engagement; and
• we are not responsible for a third party’s independent decision merely because we facilitated contact.

You remain responsible for reviewing:

• the identity and credibility of the relevant third party;
• engagement terms;
• payment arrangements;
• intellectual-property provisions;
• image or content usage;
• insurance requirements;
• safeguarding arrangements;
• tax status;
• employment status; and
• any legal or professional implications.

Nothing on the Website represents that Stratosphere Ventures is acting as an employment agency, employment business, talent agent or regulated intermediary in any particular transaction unless expressly confirmed in the applicable written agreement.

Any photography, portfolio, image, video, audio, design or other creative service will be subject to separate written terms where accepted.

Unless expressly agreed otherwise in writing:

• images displayed on the Website are illustrative;
• the Website does not grant a licence to use an image;
• copyright and other rights remain with the relevant owner;
• appearance on the Website does not authorise copying, publication or commercial use;
• image usage may be subject to licences, releases and third-party rights;
• commissioned work may be subject to payment, usage, territory, duration and attribution restrictions; and
• delivery of an image or file does not necessarily transfer copyright.

You must not download, reproduce, edit, distribute, publish, scrape, train systems on or commercially exploit photography or creative Content without appropriate authority.

All intellectual-property rights in the Website and its Content are owned by, licensed to or otherwise lawfully used by Stratosphere Ventures Limited, except where expressly stated otherwise.

These rights may include:

• copyright;
• database rights;
• trade marks;
• service marks;
• trade names;
• branding;
• design rights;
• rights in confidential information;
• rights in software;
• rights in photographs and video;
• rights in graphics and layouts;
• domain-name rights; and
• rights against passing off.

Nothing in these Terms transfers ownership of any intellectual-property right to you.

No licence is granted except the limited permission to access and use publicly available Website Content in accordance with these Terms.

You must not use:

• the name “Stratosphere Ventures”;
• our logos;
• our branding;
• our distinctive visual identity;
• our photography;
• our written materials;
• our website design; or
• confusingly similar branding

without prior written permission, except where use is expressly permitted by law.

Any permitted reference to us must be accurate, non-misleading and must not imply sponsorship, endorsement, representation or affiliation.

We take intellectual-property rights seriously.

A person who believes that material on the Website infringes their rights should contact:

stratosphereventure@gmail.com

A notice should include, where reasonably available:

• the complainant’s name and contact details;
• identification of the protected work or right;
• identification and location of the allegedly infringing material;
• an explanation of the alleged infringement;
• evidence of ownership or authority;
• a statement that the information provided is accurate; and
• any requested action.

We may:

• investigate;
• request further information;
• temporarily restrict material;
• remove material;
• preserve evidence;
• notify the relevant contributor or rights holder; or
• take no action where the complaint is unsupported or legally unfounded.

A knowingly false or misleading allegation may expose the complainant to legal liability.

Where you send or submit documents, text, images, ideas, feedback, files or other material, you confirm that:

• you have the right to provide it;
• doing so does not breach confidence, contract, privacy, data protection or intellectual-property rights;
• it is not unlawful, defamatory, threatening, discriminatory, malicious or misleading;
• it does not contain malware;
• it is accurate where accuracy is material; and
• you have obtained any required consent or authority.

You retain ownership of rights you hold in submitted material.

You grant us a non-exclusive, royalty-free licence to receive, store, copy, review and use submitted material only to the extent reasonably necessary to:

• process your enquiry;
• assess or deliver a requested Service;
• communicate with you;
• administer our relationship;
• protect legal rights;
• maintain records;
• comply with law; or
• fulfil another purpose that you have authorised.

We will not acquire unrestricted promotional rights merely because material is submitted through a Website form.

Any broader publication, marketing, portfolio or commercial licence must be agreed separately where required.

Where you voluntarily provide general feedback or suggestions concerning our Website or Services, we may use that feedback to evaluate and improve our operations without paying compensation.

This does not:

• transfer ownership of your pre-existing intellectual property;
• authorise us to disclose confidential information;
• permit use of personal data contrary to our Privacy Policy; or
• override separately agreed rights.

You should not submit an idea on the assumption that it will be treated as proprietary unless confidentiality has been agreed in advance.

The Website may contain links to websites, platforms, applications or services operated by third parties.

Such links are provided for convenience or information.

Unless expressly stated:

• we do not control the third party;
• we do not endorse the third party;
• we do not guarantee its accuracy, availability, security or legality;
• we are not responsible for its content, conduct or processing;
• its terms and policies apply independently; and
• you access it at your own discretion.

You should carry out appropriate checks before entering into a transaction or providing information to a third party.

The Website may refer to or display information originating from clients, collaborators, talent, suppliers, professional contacts, public sources or other third parties.

We may not independently verify every third-party statement.

To the extent permitted by law, we are not responsible for an inaccuracy, omission or representation supplied by a third party where we have reproduced or relied on it reasonably and without knowledge that it was false or misleading.

Nothing in this clause permits us to make misleading commercial statements or avoid liability that cannot lawfully be excluded.

Testimonials, case studies, project descriptions and portfolio materials may reflect individual experiences and circumstances.

They do not guarantee that another person will achieve the same or a similar result.

We may edit material for:

• length;
• readability;
• grammar;
• confidentiality;
• legal compliance;
• anonymisation; or
• formatting,

provided that we do not materially misrepresent its meaning.

Where a testimonial or endorsement is paid, incentivised or subject to a material commercial relationship, we will make any disclosure required by applicable law or advertising standards.

We take reasonable care when preparing Website Content, but Content may:

• become outdated;
• contain errors;
• be incomplete;
• refer to services that are no longer available;
• describe planned or potential activities;
• be affected by third-party changes; or
• require interpretation in context.

We may update, remove or correct Content without notice.

You should verify material information directly with us before relying on it for a decision.

Nothing in these Terms excludes liability for a fraudulent misrepresentation or other liability that cannot lawfully be excluded.

We take reasonable measures intended to protect the Website, but we do not guarantee that it will always be free from viruses, malware or harmful components.

You are responsible for:

• using appropriate device security;
• maintaining backups;
• applying software updates;
• protecting credentials; and
• assessing files before opening or downloading them.

You must not introduce harmful material to the Website.

Our processing of personal data is explained in our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookies Policy.

Those policies form part of the Website’s legal information but are not incorporated in a way that reduces your statutory data protection rights.

Where these Terms concern personal-data processing, the Privacy Policy will take priority on that issue.

You are responsible for decisions made using information from the Website.

Before entering into a material transaction or engagement, you should consider obtaining appropriate independent advice.

We are not responsible merely because:

• you misunderstood general information;
• you failed to verify information;
• you relied on information outside its stated context;
• you treated promotional information as a contractual promise;
• you assumed an opportunity was guaranteed; or
• you failed to review separate contractual terms.

This clause does not exclude responsibility where the law requires otherwise.

If you are a consumer, nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of statutory rights that cannot be excluded;
• defective digital content causing damage where statutory liability applies; or
• any other liability that cannot lawfully be excluded or limited.

Subject to those protections, we are responsible only for loss or damage that is a foreseeable result of our breach of these Terms or failure to use reasonable care and skill in relation to the Website.

We are not responsible to a consumer for business losses, including loss arising from use of the Website for commercial purposes.

This section applies only where you are a business user.

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of terms implied by law where exclusion is prohibited;
• deliberate default where liability cannot lawfully be limited; or
• any other liability that cannot lawfully be excluded or limited.

Subject to the above, to the fullest extent permitted by law:

• the Website and Content are provided without representations, conditions or warranties not expressly stated in these Terms;
• we are not liable for indirect or consequential loss;
• we are not liable for loss of profit, revenue, business, contracts, anticipated savings, opportunity, goodwill, reputation or data;
• we are not liable for loss arising from reliance on general Website Content;
• we are not liable for third-party websites, systems, statements or decisions;
• we are not liable for interruption caused by maintenance, infrastructure failure, cyber incidents or circumstances beyond our reasonable control; and
• our aggregate liability arising from or connected with your use of the Website will not exceed £100.

The £100 cap applies only to use of the Website and not to liability arising under a separately agreed service contract, which will be governed by that contract.

We are not responsible for delay, interruption or failure caused by circumstances beyond our reasonable control, including:

• telecommunications or internet failure;
• hosting or infrastructure outages;
• utility failure;
• cyberattack;
• malicious activity;
• government action;
• legal or regulatory restriction;
• industrial dispute;
• epidemic or pandemic;
• fire;
• flood;
• severe weather;
• natural disaster;
• civil disorder;
• war;
• terrorism; or
• failure of a critical third-party supplier.

We will take reasonable steps to reduce the effect where appropriate and practicable.

This section applies only where you are a business user.

You will indemnify Stratosphere Ventures Limited against reasonable losses, liabilities, damages, claims and costs directly arising from:

• your material breach of these Terms;
• your unlawful use of the Website;
• material you submit that infringes a third party’s rights;
• your unauthorised representation that you act for us;
• your introduction of malicious material; or
• your fraudulent or deliberately harmful conduct.

This indemnity does not apply to the extent that a loss was caused by our own breach, negligence or unlawful conduct.

We will take reasonable steps to mitigate recoverable loss.

We may suspend, restrict or terminate your access to all or part of the Website where we reasonably believe that:

• you have breached these Terms;
• your activity creates a security risk;
• your activity is unlawful or harmful;
• access is required to protect another person’s rights;
• a legal or regulatory requirement applies;
• continued access could damage the Website or our operations; or
• suspension is otherwise reasonably necessary.

Where appropriate, we may preserve evidence and report suspected unlawful conduct.

Termination of access does not affect accrued rights or provisions intended to continue, including intellectual-property, confidentiality, liability, governing-law and dispute provisions.

We may change:

• Website Content;
• page structure;
• branding;
• functionality;
• availability;
• routes;
• features;
• Services described; or
• technical systems.

We are not required to continue providing a particular Website feature indefinitely.

Where a material Website change affects separately contracted Services, the relevant contract will govern the parties’ rights.

We may update these Terms to reflect:

• legal or regulatory change;
• changes to Website functionality;
• new security requirements;
• changes to our Services;
• changes to our business structure;
• improved drafting; or
• operational requirements.

The current version will be published with its effective date.

Changes will apply from publication unless otherwise stated.

A change will not retrospectively alter a separate contract already formed unless that contract permits the change or the parties agree.

If a court or competent authority finds any provision of these Terms unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary to make it valid and enforceable.

Where modification is not possible, the affected provision will be treated as deleted.

The remaining provisions will continue in effect.

A delay or failure by us to exercise a right or remedy does not waive that right or remedy.

A waiver is effective only where given expressly and in writing.

A waiver concerning one breach does not waive a later breach.

You may not assign, transfer, charge, subcontract or otherwise dispose of rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations where reasonably necessary in connection with:

• a corporate reorganisation;
• investment;
• sale of business or assets;
• merger;
• acquisition;
• transfer to an affiliate; or
• succession to our operations,

provided that this does not reduce mandatory consumer rights.

Unless expressly stated otherwise, no person other than you and Stratosphere Ventures Limited has a right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

The parties may vary or terminate these Terms without the consent of a third party.

Nothing in these Terms creates:

• a partnership;
• joint venture;
• employment relationship;
• fiduciary relationship;
• agency;
• franchise;
• representation arrangement; or
• authority for either party to bind the other.

These Terms, together with the Privacy Policy and Cookies Policy where relevant, constitute the agreement concerning your use of the Website.

They do not constitute the entire agreement concerning separately contracted Services.

A separate written service contract may supersede these Terms to the extent expressly stated.

Where you are a consumer, nothing in this section excludes liability for statements or rights that cannot lawfully be excluded.

General enquiries concerning these Terms may be sent to:

Email is suitable for ordinary enquiries.

Formal legal notices relating to a separate contract must be served in accordance with that contract or applicable law.

Nothing in this clause prevents valid service by another method permitted by law.

A complaint concerning the Website may be sent to:

stratosphereventure@gmail.com

Please provide:

• your name and contact details;
• the nature of the complaint;
• the page or material concerned;
• relevant dates;
• supporting information; and
• the outcome sought.

We will consider complaints reasonably and may request further information.

Data protection complaints are governed by the complaints procedure in our Privacy Policy.

Nothing in this section restricts a right to contact a regulator, authority, court or dispute-resolution body where applicable.

These Terms and any non-contractual obligation arising from or connected with them are governed by the law of England and Wales.

If you are a business user, the courts of England and Wales have exclusive jurisdiction over disputes arising from or connected with these Terms or the Website.

If you are a consumer resident in another part of the United Kingdom, you may have the right to bring proceedings in the courts of the part of the United Kingdom in which you live.

Nothing in these Terms removes a mandatory jurisdictional protection available to a consumer.